Rental property management company

Maryland, Pennsylvania, Virginia and DC
Property Management That’s A Cut Above The Rest

Bay Property Management Group is a full-service rental property management company, handling residential and multi-family properties throughout MarylandPennsylvaniaNorthern VirginiaRichmondD.C. and Austin & San Antonio, Texas. From property maintenance to leasing, management and financial reports, we take a proactive approach to client services. Additionally, our property managers are on call 24 hours a day, 7 days a week.

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About Bay Property Management Group

Bay Property Management Group began in Baltimore in August 2009, when founder Patrick Freeze started the company from his family’s basement. A Baltimore native and Dickinson College graduate, Patrick built BMG around a straightforward idea: rental property ownership should be profitable without consuming an owner’s time or creating constant stress.

BMG initially focused on managing single-family rental homes in the Baltimore area. As the company’s team, systems, and experience grew, its service area expanded throughout Maryland and into Philadelphia and Washington, D.C. In 2020, BMG purchased Professional Property Management of Northern Virginia and expanded throughout the Northern Virginia area.  Most recently, in 2024, BMG entered the Texas market through the acquisition of Stone Oak Property Management in Austin, followed by an expansion into San Antonio.

Today, BMG manages over 8000 doors that include single-family homes, multifamily properties, and rental portfolios across several major markets. Each office combines local property management experience with company-wide support for leasing, maintenance, accounting, compliance, IT, marketing, and customer service.

Ensure-a-Smooth-Transition-With-BMG | Bay Property Management Group

Our Mission and Property Management Philosophy

Our mission is to make rental property ownership a more profitable and manageable experience. We handle the daily responsibilities of property management while helping owners protect their properties, control expenses, maintain occupancy, and plan for long-term growth.

Our approach is proactive rather than reactive. That means addressing maintenance concerns before they become larger problems, following up consistently with prospective tenants, monitoring rent collection, maintaining accurate financial records, and keeping owners informed about their properties.

We also believe good property management requires balance. Our team works to provide residents with safe, well-maintained homes and responsive service while protecting the owner’s financial and legal interests. Clear expectations, consistent processes, and professional communication help create better outcomes for everyone involved.

BMG utilizes the latest industry technology, which is helping provide greater transparency and lower costs for our clients and customers. We carefully select our staff to make sure their core values align with those of Bay Property Management Group. Having high-quality staff is paramount, and significant time and investment are made in selecting each and every one of our staff members.

Our company is only focused on property management – period! We are not brokers, agents, buyers, sellers, realtors, etc. We stick with one thing and one thing only, property management! Bay Property Management Group serves a wide range of rental properties, including single-family houses, rental home portfolios, and apartment buildings.

Our Mission and Property Management Philosophy | Bay Property Management Group

Why Rental Property Owners Choose BMG

24_7-EMERGENCY-MAINTENANCE | Bay Property Management Group

Local Knowledge With Company-Wide Resources

Rental laws, pricing, tenant expectations, and market conditions vary by location. Each BMG office is supported by professionals who understand the local rental market while having access to the systems and resources of a larger property management company. This includes our in-house accounting, marketing, recruiting and IT departments. We hire top professionals in each field to support our local teams.

6-MONTH-TENANT-PLACEMENT-WARRANTY | Bay Property Management Group

Qualified Tenant Placement

Our screening process reviews the factors that matter when selecting a tenant, including income, credit, rental history, and background information. Less than 1% of tenants placed by BMG require eviction, and our placements are backed by a six-month tenant guarantee, subject to the terms of the management agreement.

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Responsive Communication

Owners should know what is happening with their rental property. Our team is committed to responding promptly to owner, resident, and vendor communication and you should expect to always get a response from our team in a maximum of 24 hours.Emergency maintenance support is available 24 hours a day, seven days a week so you can be sure your maintenance emergencies are handled quickly to minimize risk.

Experienced-Property-Managers-1 | Bay Property Management Group

Proactive Leasing and Vacancy Reduction

Every vacant day affects an owner’s return. Our leasing teams use professional listings, broad online advertising, market-based rental pricing, and consistent lead follow-up to help place qualified tenants as efficiently as possible. Your dedicated leasing agent is commission based and full incentivized to lease your property quickly.

Transparent-and-Competitive-Property-Management-Fees-1 | Bay Property Management Group

Transparent Financial Management

Owners receive detailed financial statements and access to an online portal where they can review income, expenses, maintenance activity, and property documents, all in real time for complete transparency. Our accounting and management teams work to keep records accurate and help owners understand the financial performance of their properties.

FULL-SERVICE-PROPERTY-MANAGEMENT | Bay Property Management Group

Full-Service Property Management

BMG manages the full rental cycle, including property marketing, applicant screening, lease preparation, rent collection, inspections, maintenance coordination, financial reporting, lease renewals, and compliance support. Owners gain one experienced team to oversee the details while they focus on their investment goals.

Our Coverage Area

Bay Property Management Group is responsible for managing, maintaining and leasing over 8,000 properties throughout
PennsylvaniaMarylandVirginia, and Washington D.CNow Serving Austin and San AntonioTexas.

Rental Property Management Company

Multi-Family And Single Family Property Management

Bay Property Management Group is the ultimate property management company for the 21st century, specializing in residential and multi-family properties throughout PennsylvaniaMarylandVirginiaRichmond, and Washington DC. And now serving Austin and San Antonio, Texas.

Single Family Property with blue sky background

Single Family Property Management

Multi Family Property Management

Multi-Family Property Management

Is Hiring A Property Management Company Worth It?

Hiring a property management company gives rental property owners one team to handle leasing, tenant communication, maintenance, rent collection, inspections, and financial reporting. Self-management can reduce your monthly expenses, but it also means every decision, deadline, repair, and tenant concern comes directly to you.

Bay Property Management Group provides full-service property management for owners who want reliable rental income without managing every detail themselves. Here is what working with BMG looks like compared with self-managing a rental property.

  Bay Property Management Group Self-Managing Your Rental
Property Management Experience BMG has more than 16 years of experience managing rental properties and oversees more than 8,000 units across multiple markets. Our team has handled the leasing, maintenance, compliance, and tenant issues that commonly come with rental ownership. You build experience as situations arise. New challenges may require you to research the issue, find the right professional, and make decisions while the problem is already affecting your property or tenant.
A Team Behind Your Property Your property is supported by a dedicated property manager, leasing professionals, maintenance coordinators, accounting staff, and other in-house specialists. Each person handles a specific part of the management process. You serve as the leasing agent, maintenance coordinator, bookkeeper, rent collector, and primary contact for the tenant. You are also responsible for finding outside help when a problem falls outside your experience.
Marketing & Leasing We prepare the rental for the market, coordinate professional photography, advertise it across major rental websites, respond to inquiries, and schedule showings. BMG-managed rentals lease in an average of 23 days. You create the listing, take photos, determine the rental rate, respond to prospective tenants, schedule showings, and follow up with applicants while the property remains vacant.
Tenant Screening We use established screening standards to evaluate applicants based on legally permitted criteria, which may include income, credit, employment, rental history, and relevant background information. Our process is applied consistently and follows applicable fair housing and rental laws. Fewer than 1% of BMG-placed tenants are evicted. You select screening services, establish lawful qualification standards, review each application, verify the information provided, and make sure the same criteria are applied to every prospective tenant.
Tenant Placement Protection Our six-month tenant placement warranty provides added protection after a new lease begins. When a BMG-placed tenant is evicted within the first six months, we will re-lease the property without another leasing charge, subject to the warranty terms. When a tenancy ends unexpectedly, you manage the legal process, prepare the property for the next tenant, advertise the vacancy, and cover the related turnover and leasing costs.
Maintenance & Emergencies Tenants can report maintenance concerns at any time. We assign the work to qualified professionals, coordinate access, monitor progress, and keep you informed. You can also establish an approval limit for repairs above a certain cost. You receive the maintenance call, locate an available contractor, confirm credentials and insurance, arrange access, review estimates, and determine whether the work was completed properly. This includes nights, weekends, and emergencies.
Rent Collection & Financial Reporting We collect rent, send owner funds by direct deposit, and provide monthly financial statements. Your online owner portal gives you access to income, expenses, invoices, inspection reports, and year-end tax documentation. You collect payments, follow up on unpaid rent, record income and expenses, organize receipts and invoices, reconcile accounts, and prepare the documentation needed for tax reporting.
Your time  Your primary responsibilities are reviewing monthly reports, approving larger expenses, and making major decisions about the property. Our team handles the daily work needed to keep the rental operating. Showings, tenant questions, repair scheduling, inspections, paperwork, bookkeeping, and vendor communication must fit around your job, family, and other responsibilities.

Customer Testimonials

Please take a moment to read reviews of our many satisfied clients.

Meet the leaders of each office

P-Freeze-web3 | Bay Property Management Group

Patrick Freeze

President of Bay Management Group

Patrick Freeze is a native of Baltimore, Maryland. He graduated from Dickinson College where he studied Economics and Business.

Patrick has over 20 years of experience in real estate and over 16 years in property management. He is a licensed real estate broker in three states and a member of multiple community organizations. Patrick resides in the Lutherville-Timonium area where he grew up.

Philadelphia Property Manager - Dana Anderson

Dana Anderson

President of Bay Management Group Philadelphia

After graduating from Arizona State University with a degree in Urban Planning, Dana Anderson quickly began learning all aspects of real estate. He has worked in real estate in multiple states since 2011. Dana began his property management career in 2013 and has been instrumental to the growth of Bay Property Management Group. He is a licensed real estate agent whose primary focus is property management. He currently resides in downtown Philadelphia, PA.

Washington DC Property Manager - Nick Stone

Nick Stone

President of BMG Laurel

Nick Stone is a native of Maryland and currently resides in Prince George’s County, MD.

He has been involved in a number of community organizations, including the Juvenile Justice Advisory Committee, and is a founding member of the Community Alliance Group of Maryland, a networking group that is partnered with Living Classrooms of Baltimore and hosts community outreach events.

News

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