We have had an excellent experience working with Clems Balongag (CB), our Resident Manager, who has been our primary point of contact for managing our home in Virginia. Since we live away from the property, having someone reliable, responsive, and willing to go the extra mile has been incredibly important to us.
Clems has been extremely helpful not only with the day to day management of our property, but especially during a large renovation project at our rental home. He helped us coordinate and line up the various contractors needed for the renovation, stayed on top of the work, and regularly followed up with us on the progress. His involvement made what could have been a very stressful project much easier to manage from a distance.
What really stands out about Clems is that he is always willing to help and consistently goes beyond what is expected of him. Whether it was coordinating contractors, following up on renovation work, addressing property issues, or simply making sure things were moving in the right direction, he was always there to help and kept us informed.
His responsiveness, attention to detail, professionalism, and genuine willingness to help have given us tremendous peace of mind as property owners living out of state. We truly appreciate everything Clems has done for us and the extra effort he has consistently put in.
Thank you, Clems, for all your hard work and for going above and beyond. We greatly appreciate your help and would highly recommend you to any property owner looking for dependable and attentive property management
Response from the owner:Thank you, Mohit, for such thoughtful feedback. We’re especially glad Clems could provide reliable communication and coordinate the renovation while you were out of state. It’s wonderful to know his attention to detail and follow-through gave you peace of mind.