Greetings Bay Management.
Five stars because there was no place for six!
This review is related to my new Resident Manager, Erika Basilio:
High-level customer is the standard we expect. We have had a fantastic experience throughout this turnover process. The communication has been truly superb. All her instruction and information has been clear, timely, and easy to follow. On top of that, she review the lease and provided excellent useful options.
What has stood out for us the most is how quickly she is following up on every request and email. She has provided all of our requested information quickly.
Overall, we feel extremely support during this process and we highly recommend her to anyone looking for a resident manager!
V/r,
Elvin and Dee Owens
Response from the owner:Thank you, Elvin and Dee, for your thoughtful review! We’re thrilled to hear about your positive experience with Erika. Her dedication to clear communication and excellent service truly reflects what we strive for.